Every purchase on Astuccishop.com is regulated by these terms of sale:

Payment
You can pay:

  • By Paypal
  • by advance bank transfer


Statement under the Order in Council Nr.185/1999

Every purchase you make on Astuccishop.com is protected under the Order in Council Nr. 185, 22th of May,1999. 
That order provides for withdrawal to be exercised by the client within 10 working-days from the receipt of the merchandise. The right of withdrawal consists of the right to return the merchandise bought back, and to claim the expenses for the purchase, without any motivation.
This right is due to the natural people, but is not due to the legal people (such as companies, wholesalers, agents, shopkeepers, etc..).

RIGHT OF WITHDRAWAL

Within 10 days from the receipt of the merchandise the client has to send a written communication, even by an e-mail (addressed to reclami@astuccishop.com) or by fax  (+39 (0825) 523740), including

  • Details of the merchandise to return (codes, descriptions, ...)
  • Terms of repayment (bank transfer, PayPal, money order,...) 

The dispatch of the merchandise is charged to the client.
The merchandise has to be sent at our base in good conditions.

We could not consider any repayment request for damaged, stained items, or, however, not usable for any other reason not imputable to us. (accidents, inaccurate uses)

After the receipt of the e-mail, our staff will contact you for any other instructions or information to obtain the repayment. 

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